SHIS Terms and Conditions

Effective Date: January 26, 2025

Welcome to SHIS. By using our services, you agree to comply with and be bound by the following terms and conditions. These terms have been carefully designed to protect your rights as a valued customer while outlining the responsibilities and limitations of SHIS as a service provider. Please take the time to read them thoroughly.

1. Acceptance of Terms

By accessing or using our website, you signify your agreement to these Terms and Services as well as our Privacy Policy. These terms govern your use of SHIS's online services, including the purchase of goods and any interaction with our platform. If you do not agree to these terms, you are kindly requested not to use our services. Your continued use of the website constitutes ongoing acceptance of any updates to these terms, so we encourage you to review them periodically.

2. Services Provided

SHIS specializes in offering a range of high-quality loungewear and related lifestyle products. All purchases made through our platform are subject to the availability of stock and the acceptance of your order by SHIS. We reserve the right to refuse service, limit quantities, or cancel orders at our discretion. This ensures that we can maintain the quality and reliability of our offerings. Any additional services, such as promotions or discounts, will also be governed by these terms.

3. User Obligations

As a user of our website, you are expected to:

• Provide accurate, up-to-date, and complete information during the checkout process, including your shipping address, contact information, and payment details.
• Safeguard your account credentials and notify us immediately if you suspect any unauthorized access to your account.
• Use the SHIS platform responsibly and solely for legitimate purposes, such as browsing our products, making inquiries, and placing orders. Engaging in fraudulent or malicious activities is strictly prohibited and may result in legal action.

Failure to adhere to these obligations may result in the suspension or termination of your access to our services.

4. Payment and Pricing

SHIS strives to provide transparent and accurate pricing for all our products. Key points include:

• All prices are displayed in US Dollars (USD) and include applicable taxes unless otherwise stated. Additional shipping charges, if any, will be calculated at checkout.
• Payments can be securely made through PayPal or major credit cards, including Visa, MasterCard, and American Express. We ensure the use of encrypted payment gateways for your safety.
• While we strive for accuracy, typographical or system errors may occur. If an error in pricing is discovered after you have placed an order, we will promptly notify you with the correct price and offer the option to confirm or cancel your order.

5. Shipping and Delivery

We take great care to ensure that your products are delivered in a timely and efficient manner. Please note:

• Shipping times are estimated at checkout and may vary depending on your location and the size of your order. Delays due to unforeseen circumstances such as holidays, high demand, or logistical issues may occur.
• Shipping fees are calculated based on the destination and weight of the package. All fees will be clearly displayed during checkout.
• If delivery is delayed beyond a reasonable timeframe, you will be given the choice to either wait for the order to arrive or cancel the order for a full refund. SHIS is not responsible for delays caused by customs clearance or other third-party logistical issues.

6. Returns and Refunds

Our comprehensive Return Policy outlines the conditions for returning items and obtaining refunds. Customers are required to:

• Initiate a return request within 30 days of receiving the product.
• Ensure that the product is in its original condition, unworn, and includes all tags and packaging.
• Cover the return shipping costs unless the item is defective, damaged, or incorrect. In such cases, SHIS will provide a prepaid return label.

For more details, please refer to our Return Policy page.

7. Prohibited Activities

To maintain a secure and pleasant shopping environment, users must refrain from:

• Using the SHIS platform for any illegal, fraudulent, or unauthorized purposes.
• Attempting to compromise the security of our website through hacking, introducing harmful code, or exploiting vulnerabilities.
• Impersonating others or misrepresenting your affiliation with any entity or organization.

Violations of these terms may result in account suspension and legal action.

8. Intellectual Property

All content on the SHIS website, including but not limited to text, graphics, logos, and images, is the property of SHIS or its licensors and is protected by copyright, trademark, and other intellectual property laws. You are granted a limited license to access and use the website solely for personal and non-commercial purposes. Unauthorized use, reproduction, or distribution of our content is strictly prohibited.

9. Limitation of Liability

SHIS's liability to you is limited to the extent permitted by applicable law. Specifically:

• SHIS shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or services.
• This limitation does not apply to cases involving gross negligence, fraud, or intentional misconduct, where liability cannot be excluded by law.

By using our platform, you acknowledge and accept these limitations as part of your agreement with SHIS.

10. Modifications to Terms

SHIS reserves the right to update or modify these Terms and Services at any time. Any changes will be effective immediately upon being posted on our website. It is your responsibility to review the terms periodically. Continued use of our services after changes are posted constitutes your acceptance of the updated terms.

11. Governing Law

These Terms are governed by the laws of the United States and the State of Delaware. However, SHIS reserves the right to handle legal disputes related to the operation of its business in accordance with the applicable laws of the People's Republic of China, as necessary. Any disputes shall be resolved through the appropriate courts in either jurisdiction, depending on the nature of the case.

12. Contact Us

We value your feedback and inquiries. For any questions or concerns about these Terms and Services, please reach out to us at:

• Email: contact@stayhomeinstyle.com
• Customer Support Hours: Monday to Sunday, 9:00 AM – 5:00 PM (EST)