SHIS Frequently Asked Questions (FAQ)

Welcome to the SHIS FAQ page! Below, you’ll find answers to common questions about our products, shipping, returns, and more. If you have additional questions, please don’t hesitate to contact us at contact@stayhomeinstyle.com.


Products

What types of products does SHIS offer?

At SHIS, we specialize in premium loungewear, elegant nightgowns, and home essentials such as socks, towels, blankets, slippers, and plushies. Our collections are designed to bring comfort, style, and functionality to your everyday life.

What sizes are available?

We offer a wide range of sizes to ensure everyone can enjoy our products. You can find detailed size guides on each product page to help you choose the perfect fit.


Ordering and Payment

How do I place an order?

Simply browse our website, add your favorite items to your cart, and proceed to checkout. Follow the on - screen instructions to complete your purchase securely.

What payment methods do you accept?

We accept PayPal and major credit cards, including Visa, MasterCard, and American Express. All payments are securely processed for your safety.

Can I cancel or modify my order?

If you need to cancel or make changes to your order, please contact us at contact@stayhomeinstyle.com as soon as possible. We will do our best to accommodate your request if the order has not yet been shipped.


Shipping

Where do you ship to?

We currently ship to the United States and other selected countries. Please check the shipping options available at checkout for your specific location.

How long does shipping take?

Shipping times depend on the warehouse processing your order. You can view the estimated delivery time and tracking information in your order details once the order has been processed.

How much does shipping cost?

Shipping costs are calculated based on your order size and delivery address. The exact amount will be displayed at checkout.


Returns and Exchanges

What is your return policy?

We offer a 30 - day return policy. Items must be in their original condition, unworn, and with tags attached. Please refer to our Return Policy for detailed instructions.

Do I need to pay for return shipping?

Yes, customers are responsible for return shipping costs unless the item is defective, damaged, or incorrect. In such cases, we will provide a prepaid return label.

How do I exchange an item?

To exchange an item, simply return the original product and place a new order for the desired item. This ensures the fastest processing.


Care and Maintenance

How should I care for my SHIS products?

Detailed care instructions are included on each product page and on the product labels. For most items, we recommend gentle machine washing with mild detergent and air drying.


Contact Us

How can I reach SHIS customer support?

You can contact us via email at contact@stayhomeinstyle.com. Our support team is available Monday to Sunday, 9:00 AM – 5:00 PM (EST). We’re here to assist with any questions or concerns you may have.

Thank you for choosing SHIS! We’re dedicated to providing you with exceptional products and outstanding service.